All courses

Šī darbnīca paredzēta tādu MI rīku apguvei, ko izmantot sava darba efektivizēšanai un biznesa procesu automatizācijai, kā arī uzziņai par pieejām MI risinājumu ieviešanai uzņēmumā. Apgūtās zināšanas un prasmes tiks nostiprinātas, pildot praktiskus uzdevumus.

Kurss sniedz stratēģisku ietvaru snieguma vadībai un praktiskus instrumentus ikdienas darbā - no mērķu kaskadēšanas un OKR ietvara līdz konstruktīvai atgriezeniskajai saitei un attīstības pārrunām.

Dziļo sarunu diena(s) kā īpaša vide padziļinātām sarunām par profesionālajiem jautājumiem ārpus operatīvās ikdienas

This workshop is designed to create awareness about artificial intelligence, how to think about it, what we have to face in this field now and what to expect in the future. During the workshop, there will be an opportunity to practically participate and try out the most useful artificial intelligence tools and services, and to get practical recommendations so that you can use artificial intelligence in your everyday life as effectively as possible.

This is essential training for all new managers, where you will learn how to manage employees effectively: clarify company objectives and processes, give and control tasks, motivate employees, support them in their daily work and foster cooperation.

Communication skills are the ability to understand a wide variety of people, to hear their needs and find the optimal solution for them. It is also a universal tool for the productivity of every professional. This seminar offers a deeper study of the phenomenon of "difficult" clients and provides practical skills in working with them.

Communication skills - the ability to understand different people, listen to their needs and find the most optimal solution for them - are a universal tool for the productivity of every professional. This course offers a deeper exploration of customer-oriented service, focusing on the specifics of telecommunications.

What is the difference between excellent customer service and excellent customer experience? This course is designed to create understanding and gain knowledge to help you move towards more successful collaboration with your organization's customers - creating their experience.

Kāpēc ir vērts savu komunikāciju bagātināt ar stāstiem?
Stāsts sakārto konceptus un idejas sistēmā, padarot idejas vieglāk saprotamas un iegaumējamas. Stāsts ir atrodams, izstāstams un uzburams jebkurā vidē, jebkādā situācijā. Storytellings ir prasme stāstu uzbūvēt noteiktā formā un un pasniegt noteiktā dramaturģiskā sistēmā.

The competency approach is increasingly used in modern personnel management. During the course, we will talk about: the possibilities of the competency approach in today's personnel selection, development and performance management; the basic principles of creating an effective competency model; and practical tools for conducting and assessing competency interviews.