The power of feedback
Duration
6 hours
Trainer
Kristiāna Boša
Kristiāna Boša
Practitioner and expert in the field of personnel management and remuneration with more than 15 years of work experience, advises companies on remuneration and personnel management issues on a daily basis.
The power of feedback
Objective
To improve skills in giving and receiving constructive feedback in various situations.
Benefits
A comprehensive understanding of the importance of feedback and how to use it as an effective communication and development tool;
Practical methods that will help you provide clear, constructive and motivating feedback, as well as effectively accept feedback to improve your own and your team's work;
Through practical exercises, theoretical knowledge is reinforced and the ability to apply it in real work situations is improved.
Work method
Active and engaging form of work, the lesson includes discussions and situation analysis, the theoretical part is supplemented with examples and practical exercises.
Target audience
This training is suitable for managers of various levels, team leaders, as well as any employee whose role includes communication about performance, development and professional growth.
Program
1. The importance and main principles of feedback
The role of feedback in individual and team development
The main principles that make feedback effective and valuable
2. Methods of providing feedback
Popular and effective methods of providing feedback
How to choose the most appropriate method depending on the situation, context and needs of the recipient
3. Practical preparation and conducting the conversation
Preparatory processes before providing feedback: defining goals, collecting facts and examples.
How to conduct a feedback conversation so that it is effective and constructive.
4. Receiving and Using Feedback
How to effectively accept feedback, overcome defensive reactions and perceive it as an opportunity for development
How to personally use the feedback you receive to promote individual growth and improve work performance
5. Creating an environment that encourages giving feedback
How to create a culture in your company where employees feel safe and supported in giving and receiving feedback.
Strategies for creating an open and trusting environment where feedback is integrated into daily work.