Organizational design

Well-thought-out organizational design is the basis for successful and sustainable company operations. The role of a manager is essential in creating successful cooperation mechanisms that are based on best practices and adapted to the specifics of the company and its development cycle.

Managers often face the following problems:

• teams (or team members) are not well synchronized, do not work in harmony;

• teams do not regularly deliver results (they do something, but there is no result);

• there are no clear priorities and no mechanism for determining them;

• there is a lack of clarity about who is doing or will do what;

• teams are not motivated,or dynamic and do not work effectively.

This course is about how to create organizational structures and cooperation mechanisms that:

• improve internal communication;

• promote mutual coordination between employees and departments;

• make teams more effective;

• create a culture of learning and improvement in the company.

The training course is divided into 4 modules, which can be studied separately or together as a single training program, as needed.

Objective

To provide managers with practical skills based on best practices and a deeper understanding of how to create more thoughtful organizational structures and processes.

Benefits

Knowledge of collaboration models and innovative practices that can be implemented in a company to improve coherence, communication and team effectiveness.

Working methods

Interactive work format, the theoretical part is supplemented with practical examples and analysis of participants' specific situations, and discussion, so that participants receive solutions appropriate to their context.

Target audience

Managers of various levels.

Program

Module 1 – Internal Communication Design of a Company

1. Why is internal communication important:

• Benefits of organized internal communication

• Risks of poor communication in a company

2. Defining the principles and role of internal communication

3. Considerations for effective communication:

• Unknown aspects of two-way communication

• Presenting information

• Communication partners

• Choosing communication channels

• Choosing the most suitable time for communication

4. Synchronous vs. asynchronous communication:

• When to choose one or the other

• The most important aspects and good practices in synchronous and asynchronous communication

5. Effective documentation practices:

• Where and how to store information/documentation

• Who should take care of the documentation

6. Communication about the work to be done within a team or project (visualization of work)

7. Use of communication channels:

• Chat (private messages, chat groups, various chat tools)

• Email

• Meetings (types, frequency, duration, structure)

• Calls

8. Using calendars:

• Calendar hygiene

• Creating and using shared calendars

9. Developing and implementing communication guidelines in the company

Module 2 – Building coherence in the company

1. Transparency principles for greater coherence:

• Creating inclusive communication

• Transparent information documentation

• Promoting open discussions

2. Strategic prioritization of work and planning at the organizational level:

• Prioritization techniques

• Roadmaps

• Risks associated with time-bound forecasts

3. Delegation of responsibility and taking responsibility at the team level:

• Planning future work (setting short-term goals, the pull principle, agreement between the team and the manager)

• Demonstrating work results (goals, format, audience)

4. Building trust between management and teams:

• Culture of Accountability Elimination

• Considerations for setting and meeting deadlines

• Methods for improving mutual trust

5. Mechanisms for team cooperation:

• Synchronization with other teams (daily coordination, awareness of what has been done in other teams)

• The role of managers in dividing work and solving problems

Module 3 – Design of high-performance teams

1. Basic principles of autonomous and self-sufficient teams:

Inclusion of all necessary competencies in the team (independence)

• Role rotation

• Learning new skills

2. Self-organization of teams:

• Creating a team's internal cooperation structure (communication, meetings, documentation, decision-making, responsibilities, planning)

• Continuous improvement of team cooperation (retrospection)

3. Work planning techniques:

• The role of the manager in planning (long-term vs. short-term plans, delegation style)

• Planning meeting structure

4. Work distribution and progress:

• Tracking work progress and status (work visualization)

• Daily synchronization

• Collaboration and mutual support within the team (good work flow)

• The role of the leader in promoting team performance (reducing obstacles)

• Demonstrating the work done

5. Analysis and planning of future work (goal, format, frequency)

6. Building closer cooperation/trust in the team

Module 4 – Creating a culture of learning and improvement

1. Benefits of a continuous learning culture in the company

2. Feedback kuCulture building:

• Feedback in the company hierarchy

• Feedback in meetings

• Feedback for individual development

3. Continuous improvement of internal cooperation through retrospectives:

• The role of retrospectives in decision-making and internal culture formation

• Retrospective technique - practical methods, tools

• Application of retrospectives in various company forums

4. Creation of continuous learning structures:

• Purpose and format of communities of practice

• Implementation of communities of practice and necessary support

• Managing communities of practice in the company